At Worldcraft Tiles (“Company”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.worldcrafttiles.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to: - Name - Email address - Phone number - Company name - Country and location - Inquiry or message details
b. Non-Personal Information
We may automatically collect certain non-personal information such as: - IP address - Browser type - Device information - Pages visited - Date and time of access

2. How We Use Your Information
We use your information to: - Respond to inquiries and requests - Provide product details, quotations, and business communication - Improve our website functionality and user experience - Maintain website security - Send updates or promotional information where legally permitted

3. Cookies & Tracking Technologies
Our Website may use cookies and similar tracking technologies to analyze traffic and improve user experience.
You can choose to disable cookies through your browser settings; however, some features of the Website may not function properly.

4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information with: - Trusted service providers for hosting, analytics, or communication support - Legal or regulatory authorities if required by law

5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal data. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. Your Rights
Depending on your location, you may have rights to: - Access your personal information - Request correction or deletion - Withdraw consent - Object to data processing
Requests can be submitted using the contact details below.

8. GDPR Compliance (EU Users)
If you are located in the European Union, we process your data in accordance with the General Data Protection Regulation (GDPR).
Your GDPR Rights
You have the right to: - Access your personal data - Rectify inaccurate data - Request erasure (“Right to be Forgotten”) - Restrict or object to processing - Data portability - Withdraw consent at any time
Your data may be processed outside the European Economic Area (EEA) with appropriate safeguards in place.

9. CCPA Compliance (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to: - Know what personal data we collect and how it is used - Request access or deletion of personal data - Opt out of the sale of personal data (we do not sell personal data) - Receive equal service regardless of exercising privacy rights
We may verify your identity before processing requests.

10. WhatsApp & Contact Form Data Handling
When you contact us via website forms, WhatsApp, or email, we may collect your name, phone number, email address, company details, and message content.
This information is used solely for: - Responding to inquiries - Providing quotations and product details - Business communication and follow-ups
We do not sell or misuse this data. WhatsApp communications are governed by WhatsApp’s own privacy policies.

11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

14. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Worldcraft Tiles
Email: hello@worldcrafttiles.com
Website: www.worldcrafttiles.com